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HOW MUCH IS IT GOING TO COST TO SHIP MY ORDER?

Our Standard Shipping Rates are:

Total Puchase Order: <$0.00-$149.99 .........................Shipping Cost: $4.95

Total Purchase Order: <$150.00+ ...............................Shipping Cost: FREE*

* Offer not valid for orders shipped outside of the US. Excludes additional shipping charges for oversized items, as noted in the item information. Offer applies to merchandise only; taxes, gift cards, and shipping do not count toward your free shipping total.

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HOW LONG UNTIL I RECEIVE MY ORDER?

Most orders will ship out within one business day of order placement (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped Standard Service unless you select an alternative. Once it is shipped, orders are generally received within 7 business days.

Shipment Delivery Estimates

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BUT WHAT IF I WANT IT FASTER?

We are able to expedite orders for an additional charge.

• Three Day Delivery — add $7.00
• Two Day Delivery — add $12.00
• Overnight Delivery — add $25.00

For overnight delivery, orders must be submitted Monday through Thursday by 10 AM Eastern Standard Time... no express delivery to Alaska, Hawaii, or P.O. Boxes. Overnight delivery orders placed on Friday by 10:00 AM will arrive on Monday. Please note that Three Day, Two Day and Overnight Delivery refers only to delivery time and not to the time needed to prepare your order. While most orders are ready for shipping within one day of ordering, some orders MAY take additional time.

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WHAT ARE YOUR RATES FOR INTERNATIONAL SHIPPING?

For international shipments, we use USPS — United States Postal Service International*

(*Taxes and Duties Due on Delivery).

International Shipping Rates:

• $0-$150 — add $12.78 | add 10.88 for Canada & Mexico
• $150 and over — Free Standard Shipping*

*Excludes additional shipping charges for oversized items, as noted in the item information. Offer applies to merchandise only; taxes, gift cards, and shipping do not count toward your free shipping total.

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HOW CAN I CHECK THAT MY ORDER HAS SHIPPED?*

You will recieve a confirmation email when your order has been shipped. If you are unsure of the status of your order, email us at orders@shopsilversky.com

You can also call our Customer Service department to check the status of an order

(301) 620-1440 (Mon.-Sat. 10:30-6:30 PM EST Sun. 12-5 PM EST)

*You can also fill out the form below, and it will go straight to our Order Department! Input your e-mail address, and put your Order Information into the comment box!

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